FAQ

How do I buy Grey Suit Clay?

I don’t currently stock my work with any bricks & mortar outlets, and so GSC pieces are available exclusively through this site.

i aim to have a webshop restock once every couple of months, typically with between 100 - 300 pieces each time. The shop tends to move quickly and if you have a specific piece in mind, i’d advise keeping up with the restock dates by signing up to our newsletter here

do you take on commissions?

i open my books when i can to private orders, but with the studio working in the cyclical manner it does and with my current focus being on developing my practice, I’m unable to take on orders at the moment.

If you have a project you’d like to have a chat about, please do feel free to contact me at mail@greysuitclay.co.uk to discuss viability.

how are your pieces shipped?

orders are shipped within the uk using a royal mail 48hour tracked service, within a week of purchase. You will Receive tracking information once your order has been booked on a service.

local collection is available from our sheffield studio at no cost - simply select ‘local sheffield collection’ at checkout and book in your collection date here

please only select the local collection option if it applies! the admin time adds up when i have to double check your details.

INTERNATIONAL

with international shipping charges and restrictions Continuing to be a bit of a mess, i’m Currently only shipping within the uk. apologies to the rest of the world, i’m hoping to sit down and work out the best way of moving forward with this soon.

how do i care for grey suit clay pieces?

gsc pieces are made to be well used and well loved. whilst they are microwave (excluding dalmatian glazed pieces), oven & dishwasher safe, dishwashers are incredibly abrasive & i would always recommend hand washing to give your pieces the best life.

ceramics are by their nature, breakable! if you drop them, bang them, thrash them around - they will likely chip and break. use them, enjoy them and handle with appropriate care.

can i return my order if i don’t like it?

whilst i hope orders are placed with care and intent, i appreciate you’re unable to hold things in your hands before buying and you may not be one hundred percent satisfied with your new gsc piece.

i want you to be as happy as possible with the work you receive from me, so if for any reason you aren’t, please contact me via email to let me know and return your order unused and in its original packaging within 14 days for a full refund. pieces must be returned in perfect condition.

returns to be made to: grey suit clay, studio f3, sheaf plate works, arundel st, sheffield, s1 1dj